Customatic Adjustable Bedz product recall announcement from the U.S. Consumer Product Safety Commission published, unedited, by BedTimes
1. Recall Date: April 12, 2017
Recall Number: 17-130
“Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard”
Recall Summary
Name of Product: Adjustable beds
Hazard: The bed’s side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
Remedy: Repair
Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.
Consumer Contact: Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.
Photos available at https://www.cpsc.gov/Recalls/2017/Customatic-Beds-Recalls-Adjustable-Beds
Recall Details
Units: About 50,000
Description: This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below.
Model Numbers
Incidents/Injuries: None reported
Sold at: Sleepy’s and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.
Importer/Distributor/Manufacturer: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Manufactured in: Taiwan
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The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. ? 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
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U.S. Consumer Product Safety Commission
Office of Communications
4330 East West Highway, Bethesda, MD 20814
www.cpsc.gov
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