Retail software supplier Storis, based in Mount Arlington, New Jersey, has introduced a new feature in the Storis ERP — the ability to automatically trigger “notifications based on data capture events.”
Events include when a sales order is entered or deleted, and when a fulfillment on an order is fully reserved, scheduled or completed. Retailers can set up templates for each event to be sent to specified recipients via email or text message. The notifications can be sent to the associated customer and retail sales associate, or a specified email address of the retailer’s choice.
Email notifications will be sent via Storis’ notification server in its cloud-hosted environment or on a retailer’s dedicated notification server for clients with their own server.
“This enhancement was derived from the top-voted idea in Storis’ collaborative product suggestion portal,” said Fiona Huddleston-Richardson, product management board leader. “Its popularity indicates this enhancement’s potential to positively impact customer experiences through stronger, instant communication. Our focus on fulfillment notifications for its launch is timely given supply chain issues. This is just the beginning of the capabilities we can deliver within this feature.”
